Dear Barry, I just want to take a moment to personally express my thanks for the exceptional service we received in working with you on our insurance claim. We were extended a warm welcome, treated respectfully, exposed to a variety of options, given wise counsel and allowed adequate time to make decisions. You entertained our questions and delivered answers that demonstrated care for both your work and your customers. Even when I initially”panicked” with one of the colours, your response was calm and accommodating. Phone calls were returned promptly, and expressed sincere interest. My husband and I are impressed and pleased with the work done by your carpet layers, and look forward to enjoying our carpets for years to come. I will not hesitate to recommend Carpet-Towne as a company, and you as a sales person, to any I might encounter who might need your services. Gratefully,Joan from Courtice, ON
